Shipping & Policies

Welcome

Thanks for stopping by my store!
Please feel free to look around and don't hesitate to contact me for any question you have, i'll be happy to answer any inquiries. I'll try to respond within 12-24 hours.

Payments

I currently accept Paypal as the only method of payment.

But no worries, you can make a purchase even if you don't have a Paypal account. Just head to www.paypal.com and follow these steps WITHOUT having to sign up for an account.

Step 1: Go to your receipt and click on "pay with Paypal"
Step 2: Click on "Don't have a Paypal account"
Step 3: Follow the steps to complete the credit card information and finalize payment.

If you are new around here and need help with your purchases, head over to this link:
http://www.etsy.com/help/article/339

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

1) We want you to be happy with your purchase. If for any reason you are unhappy, please contact us.

2) We are happy to accept returns. As an independent brand, we offer exchange or store credit on any unworn items.

3) You may return any product within 10 working days of delivery. Please note that the returned product should be in its original condition (we carefully check each and every item before delivery). We will not accept any used, opened, worn, washed, damaged and / or purchased on sale items.

4) You will be responsible for paying for your own shipping costs for returning your item.

5) We try hard to accept all returns and they don’t need to be in the original box or bag, as long as they're securely packed.

6) If your goods become damaged during shipment, contact us within 3 working days of receiving your package so we can work to resolve the problem quickly via mail insurance.

7) We aim to process all returns within a few days of receipt. Exchanges are issued after returned items have been received, inspected, and processed.

8) If your package is returned, we will refund the cost of the order. If the return is due to our error, shipping will be refunded as well. We can not be responsible for shipping costs due to buyer errors.

Should you have any questions about the status of your return, your refund, or need instructions on how to return an item, please contact us.

Additional

We reserve the right to refuse a sale to anyone with a history of abusive feedback and/or malicious behavior towards other Etsy members.

If you have any questions about any of our items or policies please do not hesitate to contact us by sending an etsy convo or by email to petrosptrs@hotmail.com